contact us information

all-up-and-on and its department websites are owned and operated by ACJ Retailing Limited,
for more information please read our about us page.

Please use the following information to contact us.

Contact us form

Please use this form as a quick and easy way to contact us, or use any of the other methods listed on this page.

electronic mail

Please use the the most relevant email address from the list.

We read all emails we receive and try to respond to them all within one working day from receipt.

Customer Service enquiries please use

General enquiries please use

There are also department relevant email address lists across the website.

order information

If you have placed an order with us, we use a ticket system to communicate with you about your order status and delivery information, if you have a questions or some further information about your order you can leave this in a ticket attached to your order that will then be kept as part of your order history.

view orders
You will be asked to log-in to view this page.

telephone & fax

Telephone
0845 034 5050

Fax
0845 034 5051

24 hour message taking service available.

office hours

Our office is generally open during the following hours:

Monday to Friday 9am - 6pm
Weekends we do not have set hours, but we can be found in the office most Saturdays.

If we are unable to take your call our answer phone will happily take a message and we will get back to you as soon as we can.

sending us mail

Please use the address to the right for general postal mailing and adding us to mailing lists, though we do prefer to be asked if being added to a mailing list.

If you are wanting to return a product to us,
please read our after sales information for details on returns, refund and exchanges.

postal mailing address

General Mail and Mailing Lists

ACJ Retailing Ltd
Unit 11 Chells Enterprise Village
Chells Way
Stevenage
Herts
SG2 0LQ

advertising & sales

We are registered with the CTPS service as we like to keep our phone and fax lines clear for customers.

If you have advertising or marketing products to sell to us, we ask you contact us via post or email only.

We also ask that once sent you do not follow up via the telephone, should we be interested in your offer we will contact you.

Thank you for your co-operation with regards to this.

press media TV & advertising

If you are from the Press, Media or Televison industries and are interested in our products or company for any reason please contact us.

We have a history of product placement in magazines, press and media. We like to continue this exposure and we will help as much as we can.

company details

ACJ Retailing Limited
Registered in England & Wales
Company number 05424742
VAT No. GB 874 7657 66
Registered Office as above, the Unit 11 address.

trade customers

If you are a trading business in a similar industry to all-up-and-on we can supply you at a discounted rate.

view our trade discount